Hospitality Operations Manager
7 days ago
Unlock Your Potential as a Hospitality Operations Manager
Join our dynamic team as a Venue Management Professional and take the first step towards a rewarding career in hospitality. As an Assistant Venue Manager, you will be responsible for supporting the Venue Manager in successfully operating a multimillion-dollar business.
Key Responsibilities:
- Assist in the day-to-day operations of the hotel, by supporting the VM with leading teams, recruitment and training staff.
- Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
- Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
- Bring your passion for good food and creating moments that matter for our guests
- Be creative - develop and grow the business through your own initiatives
Requirements:
- Demonstrated management experience within the hospitality industry
- Predominantly gaming experience, ideally working across food, bars, and gaming
- Ability to lead, develop and coach a large, multi-skilled team
- Operational experience to achieve financial and business targets
- Highly developed customer service skills
- Current industry RSA and RSG/RCG qualifications
- Marketing knowledge is a plus, but not necessary
Perks:
- An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands
- Endeavour Wellbeing Support Program
- Paid parental leave for permanent team members
- Annual Share Purchase Plan for eligible team members
- Awards Nights
- Service Recognition Program
- Grow your career within ALH and the wider Endeavour Group network
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