Customer Engagement Strategy Leader

1 week ago

Melbourne, Victoria, Australia beBeeMarketing Full time $90,000 - $120,000

We are seeking a skilled professional to lead our customer engagement initiatives.

Key Responsibilities:
  • Develop and implement customer-centric strategies across our portfolio
  • Curate engaging building communities to enhance tenant satisfaction and drive retention
  • Design and deliver brand-aligned campaigns, collateral, and digital content
  • Manage marketing metrics and reporting
  • Create leasing experiences that engage and convert
  • Collaborate with internal teams, creative agencies, and digital platforms

The ideal candidate will have excellent communication, project management, and problem-solving skills. A high customer service mindset is essential, with a creative, energetic, and collaborative approach.

Requirements:
  • Tertiary qualifications in marketing or a related field
  • Proven marketing experience, specifically in retail or property marketing
  • Strong understanding of property fundamentals
  • Proficiency in marketing platforms and design tools

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