Strategic Customer Engagement Leader

1 week ago


Melbourne, Victoria, Australia beBeeCustomerObsessed Full time $150,000 - $200,000

About Our Opportunity

We're seeking a strategic leader to drive the development and execution of our Personal Banking strategy.

This role is accountable for driving growth and enhancing customer relationships through deeper connections and experiences.

Key Responsibilities:

  • Lead and execute cross-functional teams to develop and embed personal banking strategies.
  • Analyze data to identify opportunities to build stronger relationships with customers.
  • Collaborate across departments to define and implement bank-wide initiatives.

You'll Also:

  • Develop and deliver business plans, prioritizing initiatives and investments.
  • Drive a culture of customer obsession, enhancing deposit propositions to deepen customer relationships.
  • Deliver results-driven performance, meeting financial targets and strategic objectives.
  • Proactively manage risk and assurance requirements, ensuring compliance within agreed parameters.
  • Build and lead high-performing teams that are clear, capable, and motivated.

We Value Diversity

We're committed to fostering an inclusive environment where everyone feels valued and respected.

We're dedicated to building a workplace culture that's based on trust, respect, and open communication.



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