Aviation Mobility Support Specialist

4 weeks ago

Sydney, New South Wales, Australia Menzies Aviation Full time

About Us

Menzies Aviation has been a critical partner in the global aviation industry since 1833.

With over 290 locations across 65 countries, we deliver time-critical logistics services on six continents.

We're driven by our people, who are passionate about delivering exceptional customer service.

Job Opportunity

We're seeking a Passenger Reduced Mobility Agent to join our team at the International Terminal.

This role is perfect for energetic and positive individuals who are dedicated to providing top-notch customer service.

Key Responsibilities

  • Assist and transport passengers requiring wheelchair assistance and/or Meet & Assists to/from assigned gates.
  • Help passengers with reduced mobility and unaccompanied minors with transporting and claiming personal belongings and baggage.
  • Collaborate with PRM Shift Coordinators & Passenger Service Supervisors to ensure a smooth process for all passengers requiring special assistance.
  • Transport passengers to further connecting flights/terminals when necessary.
  • Proactively report and complete an Incident/Accident Report for any issues encountered.

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.

The company is committed to providing a safe working environment for all staff members.

Requirements

  • Efficient computer and typing skills.
  • Professional and courteous communication skills, both verbal and written.
  • High-level attention to detail.
  • Excellent organisational skills and the ability to multitask.
  • A positive, can-do attitude.

About Menzies Aviation

We are a committed equal opportunity employer and encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.

We strive to create an inclusive working environment where everyone feels valued and can reach their full potential.

Compensation

The estimated salary for this role is $60,000 per annum, depending on location and experience.

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