Airport Mobility Assistant

6 days ago


Sydney, New South Wales, Australia Menzies Aviation Full time
Job Description:

This role is based at the International Terminal and involves working closely with our teams to deliver exceptional customer service to passengers requiring special assistance.

The Airport Mobility Assistant will be responsible for assisting and transporting passengers who require wheelchair assistance and/or Meet & Assists to/from assigned gates. They will also assist passengers with reduced mobility and unaccompanied minors in transporting and claiming their personal belongings and baggage.

The successful candidate will work closely with our PRM Shift Coordinators and Passenger Service Supervisors to ensure a smooth process for all passengers requiring special assistance. They will transport passengers to further connecting flights/terminals when necessary and proactively report any issues that may arise.

About Us:

Menzies Aviation has been a critical partner in the global aviation industry since 1833, delivering time-critical logistics services across 65 countries and 6 continents.

We pride ourselves on being a people-driven organization, where our employees are the heart of our business. We believe in fostering an inclusive environment where everyone feels valued and can reach their full potential.

Requirements:
  • A positive attitude and a passion for delivering excellent customer service.
  • Excellent communication and organizational skills.
  • A high level of attention to detail and ability to multitask.
  • Ability to work efficiently under pressure and as part of a team.
What We Offer:

We offer a competitive salary of approximately $55,000 per annum, depending on location and experience.

We strive to create an inclusive working environment where our diverse workforce can thrive. We encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.



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