Food and Beverage Service Associate

4 weeks ago

Sydney, New South Wales, Australia The Star Entertainment Group Full time

Delivering Exceptional Guest Experiences

As a Food and Beverage Service Associate in one of our signature dining restaurants, you will play a vital role in providing world-class service to our guests. Your primary responsibility will be to ensure that every guest has a memorable experience, from the moment they enter our restaurant to the time they leave.

Key Responsibilities:

  • Take orders accurately and efficiently, and deliver food and beverages in a timely manner
  • Maintain an in-depth knowledge of the venue's menu and current promotions, including ingredients and preparation methods
  • Anticipate guests' needs to understand their preferences and provide personalized service and recommendations
  • Communicate additional meal requirements, allergies, and dietary needs to the kitchen
  • Collaborate with your team to provide efficient and seamless service
  • Assist with opening and closing duties as required, including setting up and breaking down of the dining area

Requirements:

  • Experience working in a high-end restaurant with the ability to articulate flavor profiles and recommend beverage pairings
  • Passion for delivering outstanding service and a drive to provide a memorable experience
  • Exceptional customer service and interpersonal skills
  • Flexible availability to meet venue operating hours
  • Current NSW RSA card (or interim certificate)

About You:

We are looking for a hospitality and service professional who is passionate about delivering exceptional guest experiences. As a Food and Beverage Service Associate, you will have the opportunity to build meaningful connections with our guests and contribute to the success of our restaurants at The Star.

What We Offer:

  • Complimentary meal on site every day, including hot meals, sandwich bar, and more
  • Uniform laundered and ready for you daily on property
  • Competitive hourly rate, plus penalty rates for weekends and public holidays
  • Discounted parking and other transport options
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Career development, training, and courses via The Star Academy – limitless career opportunities
  • Diversity and Inclusion areas of focus, including Multicultural, Gender, Aboriginal and Torres Strait Islander, and LGBTQI+

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