Client Service Representative
4 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. In this role, you will be the first point of contact for our valued customers, handling their inquiries, resolving issues, and ensuring their financial journey with us is smooth and satisfying.
Key Responsibilities- Deliver exceptional customer service: Respond to customer inquiries, resolve issues, and provide accurate information about our products and services.
- Process customer requests: Efficiently manage and process customer requests through our systems.
- Improve our processes: Identify opportunities to enhance our operations and provide feedback to drive continuous improvement.
- Ensure compliance: Adhere to all relevant compliance and regulatory standards.
We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a culture that values diversity, flexibility, and inclusion.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
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