Campervan Rental Specialist

3 days ago

Cairns, Queensland, Australia beBeeCustomerService Full time $40,000 - $60,000
Job Opportunity

At Indie Campers, we're seeking a diligent and detail-oriented Rental Service professional to join our team.

We offer a unique opportunity to work in a fast-paced environment where you will be the face of our company, reporting directly to the Branch leadership. Your primary goal will be to ensure an exceptional level of customer service by handling incoming reservations, welcoming guests, and taking care of check-ins and check-outs.


Responsibilities:
  • Handling incoming reservations, welcoming guests and managing check-ins and check-outs;
  • Maintaining our fleet of campervans in excellent condition and monitoring maintenance and repairs;
  • Registering guests, monitoring stock, and processing payments with accuracy and efficiency;
  • Addressing complaints and resolving emergencies in a timely and professional manner;

Requirements:
  • A strong passion for travel and excellent communication skills to provide top-notch customer service;
  • Experience in Tourism, Hospitality, Retail, or Rent-a-car is highly desirable;
  • Fluency in English (mandatory) and eligibility to work in Australia;
  • A valid driver's license and confidence in driving a campervan are essential;
  • Availability to work on weekends and public holidays, and willingness to go above and beyond to meet business objectives;
  • Excellent problem-solving skills, attention to detail, and ability to work independently;

Benefits:
  • Being part of a dynamic and innovative company where you can make a real difference;
  • Opportunities for career growth and development in Field Operations;
  • Continuous training and coaching to enhance your skills and abilities;
  • A competitive compensation package that includes performance and referral bonuses;
  • Free Road Trips around Europe, North America, and Oceania to experience our brand firsthand;

Work Details:
  • Full-time employment position;
  • Entry-level role with opportunities for advancement;
  • Other job function categories apply;
  • Travel Arrangements industry category applies;

Key Skills:
  • Customer Service

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