Rental Service Agent

3 weeks ago

Cairns, Queensland, Australia Indie Campers Full time
Overview

We're looking for a Rental Service Agent at Indie Campers. Join our depot at 40 Hannam St, Bungalow QLD 4870, Australia. You will be the face of our company, reporting directly to the Branch leadership, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth depot operation.


Responsibilities
  • Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in top condition and monitor maintenance and repairs;
  • Registering guests, monitoring stock and processing payments;
  • Handling complaints and troubleshooting emergencies.

Qualifications
  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
  • You're fluent in English (mandatory);
  • You're eligible to work in Australia, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
  • You're available to work on weekends and public holidays;
  • You're a responsible person who takes their work seriously and can be relied upon;
  • You're well-organised and you're good at solving problems.

Indie Commitment
  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

Are you ready to Go Indie?


Seniority level
  • Entry level

Employment type
  • Full-time

Job function
  • Other

Industries
  • Travel Arrangements
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