Client Relationship Manager

5 days ago

Canberra, ACT, Australia beBeeRelationship Full time $90,000 - $120,000

As a Client Relationship Manager, you will play a pivotal role in building lasting connections with clients across various industries.

Key Responsibilities:
  • You will serve as the primary liaison between clients and internal teams, fostering open communication and collaboration to drive successful project outcomes.
  • Your day-to-day interactions with clients will be characterized by professionalism, empathy, and warmth, ensuring a seamless experience from start to finish.
  • To support the delivery of projects, you will coordinate internal communication effectively, streamlining processes and minimizing delays.
  • You will contribute to the development and implementation of project plans, schedules, and reports, guaranteeing timely completion and exceeding client expectations.
  • In this role, you will monitor project budgets and timelines, proactively identifying potential risks and taking swift action to mitigate them.
  • A key aspect of your responsibility will be nurturing long-term client relationships, leveraging your expertise and passion for delivering exceptional service.
About You:
  • You must possess excellent interpersonal skills, being friendly, proactive, and client-focused in all your interactions.
  • You should be organized, detail-oriented, and adept at juggling multiple projects simultaneously.
  • As a critical thinker, you will need to problem-solve under pressure, approaching challenges with creativity and logic.
  • You will thrive in an environment where you engage with people at all levels of an organization, fostering strong relationships and driving results.
Requirements:
  • Ideal candidates will have experience in client services, project coordination, or marketing/communications delivery.
  • You will need to possess strong written and verbal communication skills, as well as familiarity with project management or CRM tools.
  • A genuine passion for marketing, design, or communications is essential, along with a desire to grow and develop within the industry.

We offer a dynamic and inclusive environment, guided by our core values of collaboration, courage, leadership, ambition, and respect. These values form the foundation of a culture that prioritizes both professional and personal growth.

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