Senior Client Relationship Manager

1 week ago

Canberra, ACT, Australia beBeeCustomer Full time $81,929 - $123,456

Seeking a seasoned professional to develop and nurture strong client relationships. The ideal candidate will possess excellent communication skills, be results-driven, and have a proven track record of delivering exceptional customer experiences.

The role involves working closely with Named/Enterprise accounts to maximise revenue, minimise cancellations & backlog through strategic relationship-building and effective communication. Key responsibilities include:

  • Building trust with clients and understanding their needs
  • Positioning the value of support services to protect & grow revenue streams
  • Encouraging customers to maintain software currency, refresh their hardware, and migrate to cloud-based solutions

To succeed in this position, you will need to be highly organised, able to work independently, and have a passion for delivering outstanding results. A background in sales, marketing, or a related field would be beneficial.

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