Service Delivery Coordinator

4 days ago

NewcastleMaitland, Australia beBeeOperational Full time $60,000 - $80,000
Operations Support Specialist

The Operations Support Specialist role is a pivotal position within our organization, responsible for facilitating seamless collaboration between the service team and site management.

This involves coordinating tasks such as planned maintenance and reactive allocation, tracking, reporting, and escalating issues; timesheet review and reporting; and service PO management.

In this capacity, you will also be accountable for:

  • Supporting the finance and accounts department
  • Coordinating and allocating tasks across multiple services and contracts
  • Maintaining accurate records and data related to assets and maintenance
  • Providing exceptional customer service through our internal helpdesk channel
  • Closing out work orders and performing necessary quality checks

To excel in this role, you will require:

  • General knowledge of maintenance procedures
  • High proficiency in Microsoft Excel and ability to learn new software applications
  • Excellent written and verbal communication skills

We foster a safe and supportive environment where our employees can thrive, valuing diversity and promoting innovation. Our organization strives to provide a comprehensive benefits package, including competitive compensation and opportunities for professional growth and development.

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