Technical Training Program Specialist

15 hours ago


Melbourne, Victoria, Australia DigiCert Full time

Unlock Your Potential as a Technical Trainer

DigiCert is a global leader in delivering private and public digital trust solutions.

We are seeking a dynamic, enthusiastic, and innovative Senior Technical Trainer who will be responsible for designing and developing DigiCert's 'Technical Professional' and 'PKI Architect' certification programs.

This role requires analyzing training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities that can be addressed through learning interventions.

The ideal candidate will collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced eLearning training on DigiCert products and services.

Responsibilities will include facilitating online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.

The successful candidate will also act as project leader in managing deliverables, schedules, and overall implementation of programs.

This role offers an estimated salary range of $85,000 - $110,000 per annum, depending on experience and qualifications.

Requirements:

  • 3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation and issuance methods, certificate templates, user/customers and troubleshooting.
  • Bachelor's degree in Information Technology or relevant work experience.
  • Cloud-hosted virtual IT labs (VMWare, CloudShare), MS Office (Word, PowerPoint, Excel), Learning Management Systems (Moodle), and eLearning content development tools (Articulate Rise, Adobe Captivate).

What We Offer:

  • Generous time off policies.
  • Top-shelf benefits.
  • Education, wellness, and lifestyle support.


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