Technical Trainer for Battery Energy Storage Systems
2 days ago
About the Position
The BESS Technical Trainer is responsible for designing, developing, and delivering specialized training programs for the design, operation, maintenance, and troubleshooting of Battery Energy Storage Systems (BESS) technologies.
Key Responsibilities
• Design and develop comprehensive technical training programs according to organizational requirements, including presentations, manuals, and assessments.
• Work closely with the Operations Improvement Team, HR, and Functional Leads in developing Skills and Competency Matrix for Personnel.
• Create both in-person and online training modules in various formats (classroom, virtual, one-on-one) to cater to different learning styles, needs, and outcomes.
• Maintain records of participant progress and certifications.
• Continuously update training materials to reflect feedback from sites and the latest advancements in process, technology, and industry standards to improve overall program outcomes.
• Foster a positive and inclusive learning environment that encourages professional growth, feedback, and continuous improvement.
External Responsibilities
• Design and develop comprehensive technical training programs according to contractual requirements.
• Instruct technical teams on BESS control systems, power conversion systems, and energy management systems.
• Emphasize safe handling, operation, and emergency response procedures related to BESS installations, including fire safety and electrical safety.
• Work closely with customers to understand their goals and challenges, tailoring solutions to meet their specific training or service requirements.
Qualifications
• Bachelor's degree in a relevant technical field or extensive equivalent work experience.
• Proven experience as a Technical Trainer/Customer Success Manager or similar role.
• Strong technical background with experience in battery energy storage systems, power conversion systems, energy management systems, and renewable energy integration.
• Ability to simplify complex technical concepts for diverse audiences.
• Exceptional presentation and delivery skills.
• High level of patience and empathy.
• Advanced technical skills in e-learning and mobile training.
Professional Certifications (desired)
• Certification such as CTT+ (Certified Technical Trainer) is a strong preference.
Language and Travel Requirements
• Fluency in English is required.
• The role will include domestic travel and may include some regional travel to project sites or customer locations.
Fluence is an Equal Opportunity Employer
We believe that a diverse and inclusive workplace is a strength, and we welcome applicants from diverse backgrounds. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
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