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Sales and Service Representative

1 month ago


Adelaide, South Australia Good Life Health Clubs Full time

About Goodlife Health Clubs

We are a leading health club chain in Australia, operating over 90 premium clubs across the country.

As a Sales and Service Representative, you will play a key role in building and maintaining a thriving membership base by delivering exceptional customer service and driving sales growth through proactive promotions and referrals campaigns.

Responsibilities:

  • Contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach and identification of new business opportunities
  • Achieve required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Involve actively in member retention programs, inspiring members to continue their fitness journey

About You:

  • You hold current First Aid & CPR certificates
  • You can build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • You have ability to solve problems and overcome obstacles
  • You possess outstanding communication abilities to listen, understand, empathise and influence others
  • You show tenacity with natural drive to achieve individual targets and team goals
  • You are customer-focused with a desire to achieve exceptional customer outcomes

What We Can Offer:

  • A competitive salary package including superannuation and uncapped commission
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family
  • Career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group
  • Ongoing training and support to develop your customer service, sales and leadership skills