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Sales and Service Representative
1 month ago
About Goodlife Health Clubs
We are a leading health club chain in Australia, operating over 90 premium clubs across the country.
As a Sales and Service Representative, you will play a key role in building and maintaining a thriving membership base by delivering exceptional customer service and driving sales growth through proactive promotions and referrals campaigns.
Responsibilities:
- Contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach and identification of new business opportunities
- Achieve required number of lead contacts via telephone to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalised interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Involve actively in member retention programs, inspiring members to continue their fitness journey
About You:
- You hold current First Aid & CPR certificates
- You can build rapport with people from varied walks of life with a desire to help people succeed in their goals
- You have ability to solve problems and overcome obstacles
- You possess outstanding communication abilities to listen, understand, empathise and influence others
- You show tenacity with natural drive to achieve individual targets and team goals
- You are customer-focused with a desire to achieve exceptional customer outcomes
What We Can Offer:
- A competitive salary package including superannuation and uncapped commission
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family
- Career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group
- Ongoing training and support to develop your customer service, sales and leadership skills