Financial Services Sales Professional
4 weeks ago
About Plenti
We are a dynamic and innovative fintech lender, providing faster, fairer loans by leveraging our smart technology. Our company is growing strongly, delivering better customer experiences and taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.
Our team is fast-moving and ambitious, seeking to recruit smart and capable individuals who can take ownership of their role to help the business thrive. With over 200 people based in Australia, we offer an environment where everyone can make a difference in their role.
Plenti was founded in 2014 and is now listed on the ASX, with annual revenue of over $200 million and a loan portfolio of over $2 billion.
About the Role
The Customer Success Representative sits at the tip of our sales operations, working alongside a high-performing team to deliver sales growth each month. We are looking for a motivated, driven, and passionate individual to join us in Adelaide and contribute to our success.
You will help customers realise their dreams with Plenti, working with them to get a faster and fairer loan in a multi-channel environment. You'll be responsible for taking inbound/outbound calls, replying to customer email enquiries, and directing them through the process of securing a new loan.
This role is ideal for an ambitious and proactive person with clear lines of progression through the business and an opportunity to develop a career in sales & relationship management.
What We're Looking For
- A 'hunger' to prove what you're capable of and be rewarded for it
- Ability to build internal and external relationships quickly and effectively
- Collegiate member of the team, helping out where possible and supporting your teammates
- Exceptional time management and organisation skills
- Strong (verbal and written) communication skills
This is a great opportunity for a smart, customer-focused person who has hundreds of responses to 'tell me about a time when you went above and beyond for a customer'. No call centre experience is necessary, making this the perfect role to kick-start your career in finance.
Upon successful completion of probation, you will have the ability to work from home two days a week.
Life at Plenti
Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It's a place where everyone can 'make it happen' and share in the results and success.
In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working, volunteer and study leave, monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues.
We are committed to a diverse and inclusive workforce, encouraging people from different backgrounds to apply. Let us know any reasonable adjustments you may need during the interview process so we can accommodate you.
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