Medical Receptionist

11 hours ago


Melbourne, Victoria, Australia Icon Cancer Centre Australia Full time
About the Role

We are seeking a highly organized and compassionate Medical Receptionist to join our team at Icon Cancer Centre Richmond. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our centre.

Key Responsibilities
  • Provide exceptional patient care and support, ensuring a warm and welcoming experience for all patients and their families.
  • Manage incoming calls, answer patient inquiries, and schedule appointments with precision and attention to detail.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with medical records management.
  • Utilize your knowledge of Medicare, DVA claims, and medical terminology to assist patients and ensure seamless communication with the clinical team.
  • Collaborate with the administration team to ensure efficient and effective administrative processes.
Requirements
  • Experience in a healthcare environment, with a strong understanding of medical terminology and procedures.
  • Excellent organizational and communication skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Word and Excel, with the ability to learn new software and systems quickly.
  • A passion for delivering exceptional customer service and a commitment to providing a positive experience for all patients and their families.
What We Offer
  • A competitive salary and benefits package, including paid parental leave and wellness support.
  • A comprehensive training program, including industry-recognized courses and career development opportunities.
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork.
  • The opportunity to work with a leading cancer care provider, making a real difference in the lives of patients and their families.

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