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Medical Office Coordinator

2 months ago

Melbourne, Victoria, Australia Family Doctor Pty Ltd Full time

About Us:

Family Doctor Pty Ltd is a leading healthcare provider committed to delivering high-quality medical services to our patients. Our team of dedicated professionals is passionate about providing comprehensive patient care and promoting a culture of excellence in everything we do.

About the Role:

We are seeking a highly skilled and experienced Medical Receptionist to join our team at Family Doctor Pty Ltd. As a Medical Receptionist, you will be responsible for providing exceptional front-line services to our patients, doctors, and staff. Your key responsibilities will include:

  • Providing high-quality reception and secretarial services to our patients, doctors, and staff
  • Greeting patients and visitors in person and on the phone, ensuring a warm and welcoming experience
  • Scheduling appointments for patients and managing our clinic's schedule
  • Performing general office and administrative duties, including data entry and record-keeping
  • Opening and closing the clinic as required, ensuring a smooth and efficient operation

About You:

To be successful in this role, you will need to possess:

  • Strong communication and IT skills, with the ability to work effectively in a fast-paced environment
  • Previous medical receptionist experience, with a proven track record of providing exceptional patient care
  • Ability to multitask and prioritize tasks effectively
  • High level of professionalism and confidentiality, with the ability to maintain patient confidentiality at all times
  • Experience using medical software, preferably Best Practice
  • Critical attention to detail, with a focus on accuracy and precision
  • Excellent customer service skills, with the ability to provide a high level of service to our patients and staff
  • Ability to work in a fast-paced environment, with a focus on providing exceptional patient care

How to Apply:

If you are a motivated and experienced Medical Receptionist looking for a new challenge, please submit your resume and cover letter outlining your suitability for the role.