Medical Office Coordinator

7 days ago


Melbourne, Victoria, Australia The Recruitment Alternative Full time
About The Recruitment Alternative

We are a leading recruitment agency specializing in healthcare staffing solutions. Our mission is to connect top-tier healthcare providers with exceptional professionals who share our commitment to delivering outstanding patient care and support.

About the Role

We are seeking a highly skilled and dedicated Medical Receptionist to join our client's team at a leading medical clinic. As a Medical Receptionist, you will be the first point of contact for patients and healthcare professionals, providing exceptional customer service and administrative support.

Key Responsibilities
  • Patient Welcome and Support: Greet patients, answer phone calls, and respond to inquiries in a professional and courteous manner.
  • Appointment Management: Coordinate appointments, manage schedules, and ensure seamless communication with medical staff.
  • Administrative Support: Handle billing, data entry, record management, and other administrative duties to support the smooth operation of the clinic.
  • Patient Information Management: Ensure accurate and up-to-date patient information, maintaining confidentiality and adhering to HIPAA guidelines.
  • Clerical Support: Assist with various clerical duties, such as filing, photocopying, and maintaining a clean and organized workspace.
About You

To succeed in this role, you will have previous experience in a similar position, preferably in a specialist practice. You are a proactive, detail-oriented individual who can manage multiple tasks with ease. You will also possess:

  • Administrative Knowledge: Familiarity with administrative, clerical, and billing processes.
  • Communication Skills: Outstanding communication and interpersonal skills, with a friendly and professional demeanor.
  • Technical Skills: Excellent computer skills, proficient in MS Office Suite, and comfortable with practice management software (experience with Genie is a plus).
  • Attention to Detail: Meticulous attention to detail and a commitment to accuracy.
  • Team Player: A team-player attitude with the ability to work independently when needed.
Why Join Us?

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our clinic values collaboration, respect, and continuous improvement, and we are committed to providing exceptional patient care and support.



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