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Medical Office Coordinator
2 months ago
About the Role:
We are seeking a highly organized and compassionate Medical Receptionist to join our team at Icon Cancer Centre Australia. As a Medical Receptionist, you will be the first point of contact for patients and their families, providing a warm and welcoming experience from the moment they arrive.
Key Responsibilities:
- Manage Patient Interactions: Greet patients with a smile, answer their inquiries, and schedule appointments in a timely and efficient manner.
- Administrative Support: Maintain accurate patient records, process billing, and manage medical records with precision and attention to detail.
- Communication and Coordination: Communicate effectively with patients, carers, and healthcare professionals to ensure seamless care pathways.
- Confidentiality and Security: Safeguard sensitive patient information and maintain confidentiality at all times.
- Technical Skills: Utilize Microsoft Word and Excel to manage administrative tasks and maintain accurate records.
Requirements:
- Healthcare Experience: Previous experience in a healthcare environment, with a strong understanding of medical terminology and procedures.
- Organizational Skills: Proven ability to manage multiple tasks, prioritize responsibilities, and maintain a high level of productivity.
- Exceptional Communication: Excellent interpersonal and communication skills, with the ability to build trust and rapport with patients, carers, and colleagues.
- Technical Proficiency: Proficiency in Microsoft Word and Excel, with the ability to learn new software and systems quickly.
What We Offer:
- Competitive Remuneration: A competitive salary and benefits package, including opportunities for career growth and professional development.
- Supportive Work Environment: A dynamic and supportive work environment, with a team of dedicated professionals who are passionate about delivering exceptional patient care.
- Opportunities for Growth: Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise.
About Us:
Icon Cancer Centre Australia is a leading provider of cancer care services, with a commitment to delivering exceptional patient outcomes and experiences. We are dedicated to creating a supportive and inclusive work environment, where our employees can thrive and grow.
