Claims Management Specialist
19 hours ago
At Fuse Recruitment, we are partnering with a reputable and well-known insurance brand to find a dedicated Claims Consultant. As a Motor Claims Consultant, you will be responsible for managing the end-to-end claims process for their brands.
Benefits:
- You will join a team of experts that celebrates success
- Annual company-wide celebrations with regular interstate trips
- Join a fast-growing business
- Enjoy additional leave days (e.g., paid wellness and volunteering leave)
- Employee discounts on insurance products
Duties and responsibilities include:
- Manage the full claims process from lodgement to settlement
- Liaise with customers to provide empathetic and professional support
- Act as the initial lodgement point for customers
- Negotiate options as required for accurate processing of claims
- Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner
We are looking for someone with:
- A proven track record of claims management experience or similar in a complex Customer Service environment
- Great communication and phone skills
- A detail-oriented approach with a commitment to delivering excellent customer service
- Highly organized and able to work under pressure in a fast-paced environment
- Proven analytical and critical thinking capabilities
- Ability to show empathy and compassion by providing the best commercial outcome
Salary: The estimated salary for this position is around $80,000 - $100,000 per annum, depending on location and experience.
Fuse Recruitment specializes in recruitment for the insurance industry and actively sources candidates for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you.
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