Claims Management Specialist

19 hours ago


Sunshine Coast, Australia Fuse Recruitment Full time

At Fuse Recruitment, we are partnering with a reputable and well-known insurance brand to find a dedicated Claims Consultant. As a Motor Claims Consultant, you will be responsible for managing the end-to-end claims process for their brands.

Benefits:

  • You will join a team of experts that celebrates success
  • Annual company-wide celebrations with regular interstate trips
  • Join a fast-growing business
  • Enjoy additional leave days (e.g., paid wellness and volunteering leave)
  • Employee discounts on insurance products


Duties and responsibilities include:

  • Manage the full claims process from lodgement to settlement
  • Liaise with customers to provide empathetic and professional support
  • Act as the initial lodgement point for customers
  • Negotiate options as required for accurate processing of claims
  • Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner


We are looking for someone with:

  • A proven track record of claims management experience or similar in a complex Customer Service environment
  • Great communication and phone skills
  • A detail-oriented approach with a commitment to delivering excellent customer service
  • Highly organized and able to work under pressure in a fast-paced environment
  • Proven analytical and critical thinking capabilities
  • Ability to show empathy and compassion by providing the best commercial outcome

Salary: The estimated salary for this position is around $80,000 - $100,000 per annum, depending on location and experience.


Fuse Recruitment specializes in recruitment for the insurance industry and actively sources candidates for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you.



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