Luxury Food

6 days ago

Melbourne, Victoria, Australia beBeeLeader Full time $90,000 - $120,000

Job Overview

We seek a visionary leader to helm our food and beverage operations, driving excellence in guest experiences and team performance.

Key Responsibilities:

  • Lead and mentor the Food and Beverage team to achieve exceptional service standards.
  • Set the benchmark for service excellence, leading by example in all guest interactions.
  • Oversee day-to-day operations across food and beverage outlets, in-room dining, and conference services.
  • Maintain composure under pressure, guiding the team through busy periods with focus and efficiency.
  • Provide ongoing coaching, development, and feedback to empower individual and team growth.
  • Build strong relationships with guests, understanding their preferences and exceeding expectations with personalized service.
  • Collaborate closely with other hotel departments to ensure seamless, high-quality operations.
  • Implement service standards, training programs, and operational processes that drive both guest satisfaction and employee engagement.
  • Monitor departmental performance, ensuring smooth operations, quality control, and efficient resource management.
  • Foster a positive, collaborative, and rewarding work environment that retains and develops top talent.

Requirements:

  • Proven experience in a senior leadership role within a luxury hospitality environment.
  • A passionate and inspiring leader, with a track record of building engaged, motivated, and high-performing teams.
  • Exceptional interpersonal and communication skills, with the ability to connect authentically with guests and colleagues.
  • Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
  • A hands-on approach, leading by example to drive operational excellence and service consistency.
  • A genuine passion for delivering a luxury guest experience with attention to detail and personalized touches.

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