Luxury Dining Experience Director

4 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $95,000 - $110,000
Food and Beverage Operations ManagerWe are seeking a highly skilled Food and Beverage Operations Manager to oversee the delivery of exceptional luxury experiences across all dining outlets.The ideal candidate will have proven experience in a leadership role within a luxury hotel environment, with a passion for delivering personalized service and driving operational excellence.About the Role
  • Lead and motivate the Food and Beverage team to deliver consistently exceptional luxury experiences.
  • Set the standard for service excellence, leading by example in all guest interactions.
  • Oversee operations across all food and beverage outlets, in-room dining, and conference and events services.
  • Foster a positive, collaborative, and rewarding work environment that retains and develops top talent.
Key Responsibilities
  • Drive a culture of genuine luxury service, inspiring your team to deliver memorable experiences that delight every guest.
  • Maintain a calm and composed presence under pressure, guiding your team through busy periods with focus and efficiency.
  • Provide ongoing coaching, development, and feedback to empower individual and team growth.
  • Build strong relationships with guests, understanding their preferences and exceeding expectations with personalized service.
QualificationsA passionate and inspiring leader, with a track record of building engaged, motivated, and high-performing teams. A calm, confident, and composed presence under pressure.Exceptional interpersonal and communication skills, with the ability to connect authentically with guests and colleagues.Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.A hands-on approach, leading by example to drive operational excellence and service consistency.A genuine passion for delivering a luxury guest experience with attention to detail and personalized touches.BenefitsGreat benefits – worldwide discounts on accommodation and food & beverage from day one. Chadstone Shopping Centre team discounts. Free nights' accommodation on your work anniversary. Discounted health insurance and a free, confidential Employee Assistance Program.A vibrant, supportive team culture in one of Melbourne's most iconic luxury hotels. Easy location – avoid the CBD commute and work close to home in the city's south-east. Access to award-winning training, development, and genuine career growth with Accor.

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