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Business Development Specialist
7 days ago
As a Sales Support Officer at Saferoads Group, you will play a vital role in providing exceptional customer service and building strong relationships with our clients. Your primary focus will be on pursuing and building relationships with potential customers, responding to all customer queries, and upholding company core values and objectives.
The ideal candidate will have a proven background in sales support or customer service, with knowledge of basic IT and Microsoft Office. You will need to apply your technical product knowledge to ensure our customers receive the right safety solution for their project.
Our customers include local governments, project managers, site engineers, procurement teams, and various construction personnel, so strong communication skills are essential for building and maintaining diverse professional relationships.
Key Responsibilities- Providing exceptional customer service
- Pursuing and building relationships with potential customers
- Responding to all customer queries
- A disciplined sales approach ensuring use of company systems
- Contributing to our communicative and collaborative working environment
- Proven experience in sales support or customer service role
- Knowledge of basic IT and Microsoft Office
- Team player, with a passion to succeed and strong initiative
- Reliable, hardworking, honest and resourceful
- Genuine dedication to customer support and service
- Professional, friendly and well-presented
- High level of attention to detail
- Strong organisational, time and priority management skills
- Analytical, logic, and problem-solving skills