Food and Beverage Service Professional

1 week ago

Sydney, New South Wales, Australia SOFITEL Full time
Role Overview

Sofitel Darling Harbour is seeking a highly motivated Food and Beverage Service Professional to join our team.

About the Role

This is a dynamic opportunity for an individual who is passionate about delivering exceptional service experiences. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive personalized attention and are treated to the highest level of luxury.

Key Responsibilities
  • Front-of-House Operations: You will be responsible for undertaking general waiting duties, taking orders, and serving guests in a timely and efficient manner.
  • Cash Handling and Accuracy: You will be required to handle cash transactions accurately and ensure that all monies are accounted for at the end of each service period.
  • Teamwork and Communication: You will work closely with your colleagues to ensure seamless service delivery and maintain open lines of communication throughout the shift.
Skills and Qualifications
  • Customer Focus: You must possess excellent customer service skills and be able to provide personalized attention to our guests.
  • Attention to Detail: You will be expected to maintain high standards of accuracy and attention to detail in all aspects of your work.
  • Communication Skills: Strong verbal and written communication skills are essential for this role.
Benefits
  • Competitive Salary: We offer a competitive salary range of AU$60,000 - AU$70,000 per annum, depending on experience.
  • Training and Development: You will have access to ongoing training and development opportunities to enhance your skills and knowledge.
  • Employee Benefits: Our comprehensive benefits package includes industry benefits worldwide on accommodation, dining, and lifestyle services, as well as access to daily discounted coffee and ambassador dining menu.
Requirements
  • AU Working Rights: Applicants must hold full AU working rights.
  • RSA Certificate: A current RSA (Responsible Service of Alcohol) certificate is required.

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