Strategic Data Analyst

2 days ago

City of Wyndham, Australia beBeeAnalytics Full time US$110,000 - US$145,000
Job Title:

Sr. Business Analyst

Job Description:

We are seeking an experienced Sr. Business Analyst to join our team in the Starlink Enterprise Account Management department. As a key member of our team, you will be responsible for analyzing data about Starlink enterprise customers and translating it into reporting, recommendations, and tooling to improve both our customers' experience and internal operations.

Your primary goal will be to identify issues and opportunities impacting our customers, and provide actionable recommendations that quantifiably change outcomes. You will work closely with various teams across the organization to understand current workflows and identify systematic gaps, developing automation that accelerates revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams.

Additional responsibilities include owning data integrity, tool maintenance, and reporting quality, as well as training internal users, external technical teams, and leaders on dashboard, API, and tool usage; assisting in troubleshooting; improving data capture for future Account Management use cases; identifying front-end requirements and collaborating with software development teams on table structure; and supporting new market launch, continuous improvement, and cross-functional strategic initiatives.

Required Skills and Qualifications:
  • Bachelor's degree in a relevant field
  • 5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
  • 3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
  • 3+ years of professional experience in at least one analytics language (e.g. Python, R)
  • 1+ years of experience leading projects
Benefits:
  • Competitive salary range: $110,000 - $145,000 per year
  • A comprehensive benefits package, including medical, vision, and dental coverage
  • Access to a 401(k) retirement plan
  • Short & long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 3 weeks of paid vacation
  • 10 or more paid holidays per year
Others:
  • Must be willing to work long hours and weekends as needed

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