Data Analyst

7 days ago

Melbourne City Centre, Australia HAYS Full time

Looking for a Sales Data Analyst to join a global market leading facilities company

**Your new company**
Your new company is a leader in global workplace experience and facility management. In partnership with clients, your new company drives the engagement of well-being of people, minimises the impact on the environment, and protects and maintains property.

They are looking for a Sales Data analyst to join their team on a fixed term contract to assist with strategy planning and reporting within the business.

**Your new role**
Reporting to and supporting the Commercial Head of Excellence to drive a performance-based approach to reporting, this role will include CRM system ownership and the provision of business intelligence (BI) analysis and reporting. The role will also be involved in strategy planning, commercial reporting and monitoring as well as market/client research analysis.
- CRM system - Process and design, controls over workflow - Pulling reports and understanding graphics, data management and accuracy.
- Lead & pipeline management - Analysis of the opportunities. Funnel analysis on each stage
- Support with forecasting, account management and record keeping liaising with finance community - Financial/commercial reporting and KPI’s understanding
- Commercial/ CRM reporting / Power BI reporting - Global and regional reporting, understanding of Power BI and use of the system to assist in analysis
- Participate in CRM Meetings, Liaison with the CRM specialist’s community - Global CRM meetings. Action any requirements from the meeting, implement system changes and improvements.
- CRM Training and pipeline Hygiene management
- Market research analysis and industry mapping
- Customer competitive intelligence
- Support with strategic account mapping and tracking and customer development planning's

**What you'll need to succeed**
- Experience in analytics and working with a commercial community
- Has experience establishing and reporting based on metrics
- Strong knowledge about sales processes and tools
- Super User or System Admin experience with either Sales Force or Microsoft Dynamics CRM
- Skills within Facility Management services (industry) and operations, ability to bridge commercial and operations.
- Dominant traits include high structure, persistency and goal orientation
- Common commercial traits include high work capacity, contact/communication skills and empathy
- Excel and Power BI proficiency
- Financial and sales acumen
- Attention to details and Data analysis capabilities
- Strong research capabilities

**What you'll get in return**
- Competitive salary on offer
- 2 days WFH
- 12 month fixed term contract with possibility of extension
- On-going professional development
- Highly supportive team environment
- Access to staff discounts with wide range of companies
- Internal opportunities within our global organisation
- Positive company culture

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2710908

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