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Customer Service Coordinator

2 months ago

Canning Vale, Western Australia Beaumont Tiles Full time
About the Role

We are seeking a highly skilled Customer Service Coordinator to join our Residential Sales team at Beaumont Tiles. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and internal sales representatives.

Key Responsibilities
  • Liaise directly with builders and suppliers to resolve queries and issues
  • Support the sales force with administrative duties to achieve team objectives
  • Manage accurate client and job records, ensuring seamless communication and project delivery
  • Develop and maintain strong relationships with customers and suppliers
  • Collaborate with internal teams to ensure smooth project execution and timely resolutions
Requirements
  • Proven customer service expertise and a passion for delivering exceptional client experiences
  • High-level organisational skills and ability to manage multiple projects simultaneously
  • Proactive, enthusiastic, and collaborative team player with excellent interpersonal skills
  • Strong problem-solving skills and ability to work independently
  • Proficient in Microsoft Office, particularly Excel
About Us

Beaumont Tiles is Australia's leading tiles and bathroom ware retailer, with over 110 outlets nationwide. We are committed to creating a culture of belonging and inclusivity, where our employees feel valued, empowered, and supported to reach their full potential.

What We Offer
  • Attractive remuneration packages
  • Employee assistance program (EAP)
  • Training and development opportunities
  • Exclusive employee discounts
  • Fun and collaborative work environment