Service Coordinator Role

3 weeks ago


Canning Vale, Western Australia Konecranes Full time

Job Summary: We are seeking a highly skilled Service Coordinator to join our team at Konecranes. As a key member of our service operations team, you will be responsible for planning and coordinating field operations, ensuring seamless delivery of our services to customers.

Key Responsibilities:

  • Plan, prioritize, and schedule planned work to ensure efficient use of resources.
  • Collaborate with field supervisors and service managers to plan and execute unplanned breakdown work.
  • Arrange and order subcontracted goods, services, and equipment as needed.
  • Capture and control job-related costs through time and material trackers in provided systems.
  • Assist in the invoicing process by accurately capturing and billing planned and unplanned work according to company procedures.
  • Effectively communicate planning processes and timelines to customers, operatives, and subcontractors.
  • Track and receive material orders to facilitate timely delivery of orderbooks when necessary components are available.

Requirements and Skills:

  • Excellent interpersonal skills and ability to communicate effectively with customers, suppliers, and team members.
  • Ability to work well under pressure and effectively prioritize tasks.
  • Safety-conscious attitude.
  • Demonstrated ability to plan jobs and develop work scopes.
  • Excellent time management skills.
  • Intermediate computer skills with experience working with the Office 365 Suite of products (i.e. Word, Excel, and Outlook).

About Konecranes:

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way.

We are committed to:

  • Providing a work environment that is free from any form of discrimination.
  • Supporting the development of our employees through local and global training opportunities.
  • Offering attractive salaries, flexible work options, and potential bonuses.

Join Konecranes and take the next step in your career


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