Service Coordinator

4 weeks ago


Canning Vale, Western Australia Konecranes Full time
Job Title: Service Coordinator

We are seeking a highly motivated and dynamic individual to join our team as a Service Coordinator. As a Service Coordinator, you will play a critical role in scheduling and planning work for our technicians, ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Plan, prioritize, and schedule planned work to ensure efficient use of resources.
  • Collaborate with Field Supervisors and Service Managers to plan un-planned breakdown work.
  • Arrange and order sub-contracted goods, services, and equipment as needed.
  • Capture and control job-related costs using Time and Material Trackers.
  • Assist in the invoicing process by ensuring all planned and unplanned work is accurately captured and billed.
  • Effectively communicate planning processes and timelines to customers, operatives, and subcontractors.
  • Track and receive material orders to facilitate timely delivery of Orderbook components.
Requirements and Skills:
  • Excellent interpersonal skills and ability to communicate effectively with customers, suppliers, and team members.
  • Ability to work well under pressure and effectively prioritize tasks.
  • Safety Conscious.
  • Demonstrated ability to plan jobs and develop a work scope.
  • Excellent time management skills.
  • Intermediate computer skills with experience working with the Office 365 Suite of products.
The Offer:
  • Attractive salary based on experience.
  • 17.5% Annual Leave Loading when on periods of annual leave.
  • Flexible work options available, including working from home 1 day per week.
  • Potential 15% Bonus.
  • Opportunity to work with a high-energy, passionate team.
  • Chance to share in the success of the Company through our annual employee share plans.
  • Support and encouragement to develop your skills with local and global training opportunities.
  • Opportunity to work with world-leading technology and processes that support you in your work.

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