National Customer Service Liaison
2 days ago
Role Overview
We are seeking a skilled Customer Service Coordinator to join our Residential Sales team at Beaumont Tiles. As a key point of contact, you will provide exceptional support to clients and internal sales representatives, ensuring seamless communication and outstanding client experiences.
Key Responsibilities
- Liaise directly with builders, suppliers, and internal teams to resolve queries and issues
- Support the sales force with administrative duties, data entry, and database maintenance
- Manage client and job records, maintaining accurate and up-to-date information
- Develop and maintain strong relationships with customers and suppliers
- Collaborate with internal divisions to ensure smooth project execution
Requirements
- Proven customer service skills and experience in a sales or administrative role
- High-level organisational skills and ability to manage multiple projects
- Proactive, enthusiastic, and able to work in a dynamic team environment
- Confident, professional, and excellent interpersonal skills
- Strong problem-solving skills and high level of initiative
- Competent in Excel and other Microsoft suite products
About Us
Beaumont Tiles is a leading tiles and bathroom ware retailer with over 110 outlets nationwide. We are committed to creating a culture of belonging and inclusivity, and we strive to reflect the diversity of our local communities in our workforce.
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