Shift Leader

3 days ago


Townsville, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Guzman y Gomez Mexican Kitchen. As a Shift Leader, you will play a pivotal role in shaping the guest experience and leading the team to achieve operational excellence.

Key Responsibilities
  • Lead and motivate the team to deliver exceptional customer service and maintain high food safety and quality standards.
  • Coach and develop team members to enhance their skills and knowledge.
  • Manage and maintain a clean and organized work environment.
  • Monitor and control labor costs, inventory, and supplies.
  • Ensure compliance with company policies and procedures.
Requirements
  • Leadership or supervisory experience in a fast-paced environment.
  • A track record of providing outstanding customer service.
  • Completed or willingness to complete Food Safety Supervisor certificate.
  • Completed or willingness to undertake Responsible Service of Alcohol course.
What We Offer
  • Fair pay and flexible rosters.
  • Free and comfortable uniforms and exclusive merchandise.
  • Heavily discounted meals.
  • An uncapped referral program.
  • Team building activities and regular crew competitions.
  • Cultural celebrations and opportunities for advancement.

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