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Shift Leader

2 months ago


Townsville, Queensland, Australia Guzman y Gomez Full time

About Us

Guzman y Gomez is a leading fast-food restaurant chain that prides itself on serving authentic Mexican cuisine. Our mission is to provide a unique dining experience that brings people together.

Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will play a pivotal role in shaping the guest experience and upholding the highest food safety and quality standards.

Key Responsibilities

  • Lead and Coach the Team
    • Develop and implement strategies to enhance the guest experience
    • Coach and motivate the team to achieve operational excellence
  • Operational Excellence
    • Ensure all food safety and quality standards are met
    • Monitor and maintain a clean and safe working environment
  • Guest Experience
    • Provide exceptional customer service
    • Address guest complaints and concerns in a professional manner

What We Offer

  • Competitive Salary and Benefits
  • Opportunities for Advancement
  • Free Meals and Uniforms
  • Cultural Celebrations and Team Building Activities

Requirements

  • Leadership Experience
    • Proven track record of leading and coaching teams
  • Customer Service Experience
    • Excellent communication and interpersonal skills
  • Certifications
    • Food Safety Supervisor certificate
    • Responsible Service of Alcohol course

Why Work with Us

We are committed to providing a safe and secure environment for our team and guests. We offer a dynamic and supportive work environment, opportunities for advancement, and a competitive salary and benefits package.