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Shift Leader
2 months ago
About Us
Guzman y Gomez is a leading fast-food restaurant chain that prides itself on serving authentic Mexican cuisine. Our mission is to provide a unique dining experience that brings people together.
Job Summary
We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will play a pivotal role in shaping the guest experience and upholding the highest food safety and quality standards.
Key Responsibilities
- Lead and Coach the Team
- Develop and implement strategies to enhance the guest experience
- Coach and motivate the team to achieve operational excellence
- Operational Excellence
- Ensure all food safety and quality standards are met
- Monitor and maintain a clean and safe working environment
- Guest Experience
- Provide exceptional customer service
- Address guest complaints and concerns in a professional manner
What We Offer
- Competitive Salary and Benefits
- Opportunities for Advancement
- Free Meals and Uniforms
- Cultural Celebrations and Team Building Activities
Requirements
- Leadership Experience
- Proven track record of leading and coaching teams
- Customer Service Experience
- Excellent communication and interpersonal skills
- Certifications
- Food Safety Supervisor certificate
- Responsible Service of Alcohol course
Why Work with Us
We are committed to providing a safe and secure environment for our team and guests. We offer a dynamic and supportive work environment, opportunities for advancement, and a competitive salary and benefits package.