Operations Manager

3 weeks ago


Townsville, Queensland, Australia Kinetic Full time

About Kinetic

We are Australia's and New Zealand's leading mass transit bus operator, moving over 100 million passengers per year across major regions.

Our company culture is built on genuinely caring for our customers, people, and environment. We strive to be industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace that reflects the communities we serve.

The Opportunity

This key front-line role will assist in the day-to-day operations of the depots, including operational delivery and compliance, managing systems, liaising with drivers, rostering, and reporting.

  • This position is based in Townsville.
  • You will assist managers in implementing business plans and strategic objectives for the site, as well as planning and delivering school, route, special event, and charter services at the depot.
  • Maintain good relationships with all stakeholders and staff, and develop a collaborative working relationship (both internally and externally) focusing on excellence in service provision and individual performance.
  • Manage day-to-day staff resource allocations for the depot, including maintaining drivers' rosters through TIMS and assisting managers to implement cost-effective staffing strategies.

Why Choose Us?

We offer:

  • A competitive salary range of $80,000 - $120,000 per annum, depending on experience.
  • A comprehensive Employee Assistance Program, including wellbeing, financial and nutritional coaching, counselling, and legal advice.
  • Opportunities for genuine career progression into logistics management roles.

Requirements

To be successful in this role, you will need:

  • Previous experience in transport, logistics, or operations, although full training will be provided.
  • A minimum MR Driver's License and QLD Drivers Authority.
  • Excellent communication, interpersonal, and presentation skills.
  • Excellent planning and organisational ability, including the ability to perform under pressure and meet deadlines.
  • Excellent customer service focus.
  • Demonstrated ability to follow policies and procedures.
  • Intermediate computer literacy, including the ability to utilise integrated software systems (TIMS knowledge is preferable).


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