Dining Operations Manager

2 days ago


Townsville, Queensland, Australia AccorHotel Full time

Role Overview:

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  • Our team is seeking a highly skilled Dining Operations Manager to oversee the smooth operation of our food and beverage service.
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Key Responsibilities:

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  • Lead a team of individuals in various roles within the food and beverage service, ensuring seamless execution of daily operations.
  • Collaborate with the culinary team to develop and implement menu offerings, driving business growth and customer satisfaction.
  • Manage inventory, place orders for food and beverages, and maintain accurate records to ensure efficient supply chain management.
  • Develop and execute training programs to enhance staff skills, leading to improved service quality and guest satisfaction.
  • Maintain high standards of presentation, cleanliness, and overall dining experience, adhering to company guidelines and industry regulations.
  • Work closely with Restaurant Managers and Conference & Events Operations Managers to drive business growth, improve operational efficiency, and enhance customer satisfaction.
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Requirements:

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  • A minimum of 2 years of experience in a senior role within the food and beverage industry, preferably in a similar environment.
  • Proven ability to resolve issues and address guest concerns effectively, ensuring excellent customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and external partners.
  • Proficiency in point-of-sale systems, specifically Opera and Shiji, and willingness to learn new technologies as needed.
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Benefits:

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  • Competitive salary: $55,000 - $65,000 per annum, depending on experience.
  • Ongoing learning and skill enhancement opportunities through Accor Academy.
  • Access to a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • The opportunity to work with a global hospitality leader, driving innovation and excellence in the industry.
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About Us:

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AccorHotel is a world-leading hospitality group, committed to delivering exceptional guest experiences and driving business growth through innovation and excellence. Our team is passionate about providing outstanding service, quality products, and memorable experiences for our guests. We are looking for talented professionals who share our vision and values to join our dynamic team.



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