Administrative Support Specialist
2 weeks ago
Role Summary
Slade Pharmacy is seeking a highly skilled Administrative Support Specialist to join their team at Epworth Hospital Richmond. As the first point of contact, you will provide administrative support to the retail and hospital pharmacy teams, patients, and customers.
Key Responsibilities
- Be the first point of contact for patients, hospital, and pharmacy staff
- Taking orders and managing the central inbox
- Book patients for consultations and appointments with our pharmacists
- Data entry and collection, document storage
- Update patient lists and preparation for clinical sessions
- Assist with ad-hoc pharmacy administration
- Assist with patient-facing pharmacy assistant duties including, but not limited to, the sale of S2 & S3 medications, scripts in/out, retail sales and other pharmacy assistant duties
Requirements
- Previous customer service experience essential
- Previous exposure to pharmacy, administration, or medical reception experience highly favoured
- A proactive team focus
- Strong communication and organisational skills
- Ability to prioritise and work in a fast-paced environment
About Us
Icon Group provides a complete suite of services to support the operation of more than 75 pharmacies across Australia. Icon Group supports Slade and Epic pharmacies specialising in hospital and oncology pharmacy services.
For more information visit https://icongroup.global/en/our-services/pharmacy-services.
Why Join Us
- Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
- Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.
- Connection, at Heart: Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
- Opportunity, at Hand: We're continually innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
Patient care is at the heart of everything we do.
This is an exciting opportunity to join a leading organisation and develop your pharmacy career in hospital pharmacy.
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