Premier Customer Advocate
2 weeks ago
NAB is one of the leading companies in Australia, known for its commitment to innovation and customer satisfaction. As an Everyday Banking Specialist, you will be working with high-value customers nationally, supporting their banking needs and identifying opportunities to grow their financial objectives.
Job DescriptionIn this role, you will:
- Pro-actively connect with Premier customers outbound, focusing on building advocacy, servicing, retention, and growth.
- Provide specialist and critical support to Premier customers who have a range of banking needs.
- Uncover further needs for our Premier customers through detailed conversations.
We are seeking individuals with a passion for providing exceptional customer service and building on their sales and services skills. You will need 2+ years' experience in banking/finance sector, attention to detail, strong time management skills, and proven sales and service skills. Additionally, you should be known for integrity, intelligence, and professional maturity, with the ability to work collaboratively and build relationships with customers and across NAB.
Salary and BenefitsThis role offers a competitive salary: AU$80,000 - AU$120,000 per year, depending on experience, plus a supportive work environment that allows you to manage your career, work, and life.
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