Customer Support Representative
3 days ago
We are a leading company in Australia offering a unique opportunity to join our team as a Customer Support Specialist. As part of our rapidly growing team, you will play a crucial role in building trust with our customers.
Job SummaryThis is a challenging and rewarding role that requires a deep understanding of superannuation, investing, and product knowledge, as well as empathy and strong communication skills. The successful candidate will be responsible for managing incoming customer enquiries via email, chat, and phone.
Key Responsibilities- Act as the primary point of contact for customers, providing an internal voice and external ear.
- Manage customer feedback, complaints, and general enquiries in a professional and timely manner.
- Nurture relationships to lead to long-term advocates for our company.
- A minimum of 2-3 years experience in B2C customer support, customer success, or similar roles serving customer communities.
- Experience with customer support systems and online chat enquiries.
- Experience in financial services, specifically super fund support or ETFs, investments, stocks, and trading.
- RG146 accreditation is highly desirable.
- A competitive salary range of AUD $60,000 - $80,000 per annum.
- The flexibility to work from home 1-2 days per week.
- A comprehensive health and wellness program.
- A learning and development allowance to support your growth and development.
- A working from home allowance to support your productivity and comfort.
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Customer Support Representative
2 weeks ago
Sydney, New South Wales, Australia Healthscope Full timeHealthscope is a leading healthcare provider seeking a skilled Customer Support Representative to join their team.About HealthscopeWe are a dynamic organization committed to delivering exceptional patient care and improving health outcomes.As a Customer Support Representative, you will play a critical role in supporting our patients and staff.SalaryThe...
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Customer Service and Support Representative
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Sydney, New South Wales, Australia Hudson Full timeJob OverviewWe are seeking a highly skilled Customer Service and Support Representative to join our team in Prestons, NSW. As a key member of our customer service unit, you will be responsible for providing exceptional support to consumers, service centers, and internal staff.
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Customer Support Representative
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Sydney, New South Wales, Australia Spaceship Full timeAt Spaceship, we're revolutionizing the way people invest in their future. As a Customer Support Representative, you'll play a crucial role in delivering exceptional experiences to our customers.Our team is passionate about empowering individuals to achieve their financial goals, and we're looking for someone who shares our vision. As a key member of our...
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Customer Support Representative
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Sydney, New South Wales, Australia Spaceship Full timeTransforming Customer Experiences in the Financial SectorWe are seeking a highly skilled and empathetic Customer Support Representative to join our dynamic team at Spaceship. As a key member of our customer-facing department, you will play a vital role in ensuring exceptional customer experiences and driving trust across our diverse client base.At Spaceship,...
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Customer Service and Support Representative
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Sydney, New South Wales, Australia Perigon Group Full timeJob SummaryWe are seeking a highly skilled Customer Service and Support Representative to join our team at Perigon Group.About the RoleThis is a permanent opportunity for a Customer Service Officer to deliver exceptional customer service in a fast-paced environment. Based in Macquarie Park, this role involves answering and responding professionally to...
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Customer Support Representative
2 weeks ago
Sydney, New South Wales, Australia Weploy Full time**About Us**At Weploy, we strive to deliver exceptional customer experiences across various clients. Our team is dedicated to providing top-notch support to every customer, every time.**Job Summary**We are seeking a highly skilled Customer Support Representative to join our team in Sydney. As a key member of our support team, you will be responsible for...
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Customer Service Representative
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Sydney, New South Wales, Australia Talent International Full timeOverview of Talent International:Talent International is a leading recruitment agency that specializes in finding top talent for various industries. We have an exciting opportunity available for a Customer Service Representative - Sales Support to join our team.Compensation Package:The salary range for this role is $44 – 50 per hour + Super, making it a...
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Customer Support Representative Sydney
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Sydney, New South Wales, Australia Salt Recruitment Full timeAbout the RoleWe are seeking a motivated and experienced Customer Support Representative to join our team in Sydney, supporting our globally growing customer base.As a key member of our team, you will provide exceptional support to ensure a positive customer experience.Key Responsibilities:Deliver best-in-class support by professionally answering calls from...
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Customer Support Representative
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Sydney, New South Wales, Australia EBR Full timeWe are seeking a talented and driven individual to join our team as a Customer Support Representative in the field of Forex Trading.As a Customer Support Representative, you will be responsible for providing exceptional customer service to clients via various communication channels, including live chat, email, and phone. You will also be responsible for...
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Customer Experience Representative
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Customer Service Representative
4 weeks ago
Sydney, New South Wales, Australia Platinum Pacific Partners Full timeJob Title: Customer Service RepresentativeAt {company}, we are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and issues in a fair and...
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Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Woolworths Group Full timeUnleash Your Potential as a Customer Service RepresentativeWe are seeking an enthusiastic and dedicated Customer Service Representative to join our team at Woolworths Group. As a key member of our retail sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleThis is a full-time...
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Customer Service Representative
3 weeks ago
Sydney, New South Wales, Australia Mable Full timeThis is an exciting opportunity to become a Customer Service Representative with Mable, a leading healthtech platform in Australia. As a key member of the customer support team, you will play a vital role in driving customer engagement and loyalty.About the Role:As a Customer Service Representative, your primary responsibility will be to provide exceptional...
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Customer Service Representative
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Sydney, New South Wales, Australia Bupa Full timeJob Title: Customer Service RepresentativeAbout Us:Bupa is a leading health insurance provider seeking an experienced customer service representative to handle customer inquiries via phone and email, resolve issues, and provide excellent support.Responsibilities:Respond to customer inquiries in a timely and professional manner.Communicate with customers via...
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Customer Service Representative
4 weeks ago
Sydney, New South Wales, Australia Easy Authoring Full timeJob Title: Customer Service RepresentativeAbout the Role:As a Customer Service Representative, you will be responsible for delivering enquiry management and transactional support across multiple channels. Your primary goal will be to provide high-quality customer-focused service to internal and external stakeholders, enhancing the customer experience and...
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Customer Service Representative
4 weeks ago
Sydney, New South Wales, Australia TempNet Full timeCustomer Service Representative OpportunityThis is a fantastic opportunity to join TempNet as a Customer Service Representative, providing exceptional customer service to our clients and customers. As a key member of our team, you will be responsible for regularly communicating with customers to understand their needs and address their...
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Customer Service Representative
1 month ago
Sydney, New South Wales, Australia WOW Recruitment Full timeWOW Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will provide exceptional service to our clients via email and chat, ensuring timely and effective resolutions to their queries.Key Responsibilities:Provide comprehensive support to clients via email and chatMaximize...
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Customer Service Representative
4 days ago
Sydney, New South Wales, Australia MAYDAY Recruitment Group Full timeWe are seeking a skilled Customer Service Representative to join our dynamic team at MAYDAY Recruitment Group.As a Customer Service Representative, you will be the primary point of contact for customers' inbound travel inquiries, providing policy advice and selling travel insurance while ensuring exceptional customer service and compliance with industry...
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Customer Service Representative
1 month ago
Sydney, New South Wales, Australia Woolworths Group Full timeCustomer Service RepresentativeAt Woolworths Group, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in advocating for our business and providing a differentiated offer to our customers.Key ResponsibilitiesAssist the team in delivering a customer-centric approachAdvocate for the...
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Customer Service Representative
4 weeks ago
Sydney, New South Wales, Australia Rentokil Initial Full timeWe are seeking a skilled Customer Service Representative to provide exceptional support to our national and key clients in Sydney.The ideal candidate will have previous experience in a similar role and possess excellent customer service skills, high attention to detail, and intermediate computer skills.The core responsibilities of this role include:Providing...