Operations Coordinator

1 week ago


Australia EcoPlanet Green Operations GmbH Full time
About the Role

We are seeking a highly skilled and experienced Operations Coordinator to join our team at EcoPlanet Green Operations GmbH. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our flight schedules and managing disruptions.

Key Responsibilities
  • Schedule Management: Accurately maintain our charter and RPT schedules within our Operations Control System.
  • Communication: Serve as the primary contact for our company and all third-party entities that impact our flight operations.
  • Disruption Management: Monitor and optimize our flight schedules to minimize disruption and maximize On Time Performance (OTP).
  • Problem-Solving: Solve complex operational problems with internal and external stakeholders.
  • Customer Service: Work closely with Client & Charter Coordinators and Commercial regarding customer recovery and customer flow during disruptions.
  • Ad-Hoc Requests: Coordinate ad-hoc charter and client requests within the operational window, ensuring the requests are operationally feasible.
  • Communication Output: Manage communication output where there are delayed, disrupted, and cancelled services to ensure all critical stakeholders are informed.
  • Roster Management: Maintain Flight Crew and Cabin Crew rosters after publication.
  • Incident Reporting: Complete and distribute incident reports to key internal stakeholders.
Requirements
  • Experience: Relevant exposure/experience within an Operations Control Centre environment.
  • Technical Skills: Extremely capable with PC/Software packages.
  • Problem-Solving: Out of the box thinker with strong problem-solving abilities.
  • Organizational Skills: Organized and thrives in fast-paced, ever-changing environments.
  • Communication Skills: Clear and articulate communication skills both written and verbal.
  • Education: Educated to degree level in Aviation Management or Aviation-related discipline (desirable, not essential).


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