Customer Service Assistant

1 month ago


Grampians, Australia Southern Grampians Shire Council Full time

The Southern Grampians Shire Council is seeking a skilled Customer Service Assistant to join their team at the Hamilton Performing Arts Centre (HPAC) and Hamilton Cinema. This role will provide an opportunity to work in a dynamic environment where customer service is key.

Estimated Salary: $28.12 to $29.07 per hour plus 25% casual loading, excluding superannuation

Job Description
  • Greeting Patrons and Providing Excellent Customer Service: As a Customer Service Assistant, you will be responsible for greeting patrons and providing excellent customer service throughout their experience at HPAC and Hamilton Cinema.
  • Checking Tickets and Assisting with Seating: You will also be responsible for checking tickets and assisting with seating arrangements to ensure a smooth and enjoyable experience for all patrons.
Required Skills and Qualifications
  • Strong Interpersonal and Communication Skills: The successful candidate will possess strong interpersonal and communication skills to effectively interact with patrons, staff, and management.
  • Ability to Work Effectively in a Team: As a member of our team, you will be expected to work effectively in a collaborative environment to achieve common goals.
  • Flexibility and Adaptability: The ability to work flexible hours, including evenings and weekends, is essential for this role.
Benefits
  • We Encourage Personal and Professional Growth: At the Southern Grampians Shire Council, we believe in investing in our employees' personal and professional growth through training and development opportunities.
  • We Understand the Importance of Work-Life Balance: We recognize the importance of maintaining a healthy balance between work and personal life, offering flexible work arrangements to support this goal.
About Us

The Southern Grampians Shire Council is a child-safe organization that values diversity and inclusion in the workplace. We are committed to providing a safe and supportive environment for our employees and customers alike. If you are passionate about delivering exceptional customer service and have a willingness to learn and grow, we encourage you to apply for this exciting opportunity.


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