Customer Support Representative
1 month ago
About Us
At Opal HealthCare, we're committed to bringing joy to those we care for.
Our Purpose
We strive to make a positive impact on the lives of our residents and their families through our high-quality aged care services.
Job Opportunity
We're seeking a Customer Support Representative to join our team at our Box Hill location. This is a full-time position that requires a high level of customer service and administrative skills.
Key Responsibilities
- Assist with rostering for all team members in the Care Community
- Process accounts payable and receivable, manage petty cash and generate invoices
- Support client services, tours and general enquiries
- Provide reception and administration duties as required
Benefits
We offer a range of benefits to support your career development and work-life balance:
- Flexible work hours with opportunities to work casual or permanent shifts
- Dedicated mentoring and internal/external career development programs
- Leave loading: opportunity to withdraw leave
- Employee Referral Program: earn up to $5,000 in incentives for inviting friends to work
- Internal and external training programs
- National secondment opportunities to diversify your experience
- Sector-leading training, systems and innovation
Requirements
To be successful in this role, you'll need:
- A strong customer service focus and excellent communication skills
- Experience in an administrative role, preferably in a healthcare setting
- The ability to work independently and as part of a team
- High attention to detail and organizational skills
Estimated Salary
$60,000 - $70,000 per annum, depending on experience.
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