Senior Business Analyst

1 week ago

Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full time

Overview

Fitzgerald Jenkins Recruitment is excited to present a unique opportunity for a Senior Business Analyst to join our client, a top-tier financial services company based in Sydney. As a key member of the team, you will play a crucial role in driving business growth and developing strategic initiatives.

About the Role

This permanent, full-time position offers an exceptional chance to leverage your analytical skills, technical expertise, and passion for finance to make a meaningful impact. You will work closely with stakeholders across the Australian financial markets, including Equity, Derivatives, or OTC Markets.

Key Responsibilities

  • Customer Support

  • Deliver exceptional service to customers, ensuring high standards of support and responsiveness on all technical-related matters, including production and development support.

  • Support the operation of External Test and Production Environments, assisting in the development and refining of workflows between departments to ensure a streamlined and efficient customer experience.

  • Manage centralised customer hotlines and inboxes, ensuring availability and servicing within support hours and agreed SLAs.

  • Collaborate internally with Operational, Business Development, Project, and IT teams to enhance the customer experience.

  • Identify and implement initiatives related to operational risk reduction, technical change, and process improvement.

Requirements

To succeed in this role, you will need:

  • Previous Experience

  • Previous experience in a customer-service orientated and delivery-focused environment.

  • An understanding of the Australian financial markets, including Equity, Derivatives, or OTC Markets.

  • Experience in providing technical support.

  • Experience with technical systems, protocols, or infrastructure.

  • Experience and knowledge of FIX protocol is highly regarded.

Salary and Benefits

The estimated salary for this position is $120,000 - $150,000 per annum, depending on experience, plus additional benefits such as professional development opportunities and a dynamic work environment.

  • Senior Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the job: Senior Business AnalystWe are seeking an exceptional Senior Business Analyst to join our team at Pyramid Global Technologies.As a Senior Business Analyst, you will be responsible for identifying potential business, commercial, and technical risks and developing appropriate mitigation strategies.You will also be expected to possess superior...

  • Senior Business Analyst

    1 month ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the role of Senior Business Analyst at Pyramid Global TechnologiesAs a Senior Business Analyst, you will be responsible for identifying potential business, commercial, and technical risks and developing appropriate mitigation strategies.You will also need to possess superior oral and written communication skills, with the ability to relate well with...

  • Senior Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia The Search Firm Full time

    About the RoleWe are seeking a skilled Senior Analyst to join our Risk and Audit team in Australia. This is an exciting opportunity to work in a leading business within the resources industry who values employee growth and development.As a Senior Analyst, you will be responsible for leading internal audits, running and maintaining analytics and automations,...

  • Senior Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia COLONIAL FIRST STATE Full time

    Are you a skilled professional looking to make a difference in the wealth management industry? At Colonial First State, we value expertise, passion, and diversity in our team. We believe in celebrating individuality and supporting a diverse and inclusive workforce. We are seeking a Senior Business Analyst to act as a bridge between business stakeholders and...

  • Senior Business Analyst

    1 month ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    Senior Analyst - Acquisitions and IntegrationsWiseTech Global, a leading global technology company, is seeking a skilled Senior Analyst to enhance our M&A capabilities by joining our Acquisitions and Integrations Team. This role will play a critical part in evaluating and aligning existing and prospective acquisitions to our commercial model and product...

  • Senior Business Data Analyst

    2 days ago

    Sydney, New South Wales, Australia Whizdom Recruitment Full time

    Job TitleSenior Business Data AnalystAbout the RoleWe are seeking a highly skilled Senior Business Data Analyst to join our team at Whizdom Recruitment. As a Senior Business Data Analyst, you will be responsible for building and supporting big data platforms.Key ResponsibilitiesWork closely with business stakeholders, process owners, and users to understand...

  • Senior Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at Qantas Airways Limited. As a Senior Business Analyst, you will play a key role in bridging the gap between our Technology and Business teams.Key ResponsibilitiesManage the full lifecycle of projects within the Airline Experience or Digital & B2C Technology...

  • Senior Business Analyst

    1 month ago

    Sydney, New South Wales, Australia Ethos BeathChapman Full time

    Exciting Opportunity for Senior Business AnalystsDemand is high for Senior Business Analysts with expertise in the insurance domain and claims experience. This 12-month contract position offers a hybrid working approach, with 2 days spent in our Sydney office.About the RoleThis exciting opportunity will allow you to develop professionally, addressing...

  • Senior Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Humanforce Full time

    About the RoleWe're seeking a Senior Business Analyst to join our Revenue Operations team, playing a vital role in connecting our business goals with operational implementation.As a key member of our team, you'll be responsible for collecting comprehensive requirements, documenting workflows, managing small-scale projects, and analysing data to guide our...

  • Senior Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Hydrogen Group Full time

    Senior Business Analyst Opportunity in SydneyWe are seeking an experienced Senior Business Analyst to join our team at Hydrogen Group in Sydney. This is a fantastic opportunity to work on a high-profile project, implementing the Kronos solution.About the RoleAs a Senior Business Analyst, you will be responsible for gathering and documenting requirements,...

  • Senior Business Operations Director

    5 days ago

    Sydney, New South Wales, Australia Senior Full time

    We are seeking a highly skilled Senior Business Operations Director to join our team.Estimated salary: $120,000 - $180,000 per annumAbout the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This will involve working closely with cross-functional teams to support their efforts and...

  • Senior Business Systems Analyst

    2 weeks ago

    Sydney, New South Wales, Australia XPT Software Australia Pty Ltd Full time

    XPT Software Australia Pty Ltd is seeking a seasoned Senior Business Systems Analyst to join our team in Sydney. The successful candidate will have a minimum of 7 years of experience as an IT Business Analyst, preferably in a global enterprise environment.Job DescriptionThe Senior Business Systems Analyst will be responsible for elicitating and analyzing...

  • Senior Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Iress Full time

    Unlock your potential as a key player in Iress's transformational journey. As a Senior Business Analyst, you'll leverage your analytical prowess to drive business growth and enhance customer experiences.About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team. In this role, you will be responsible for analyzing and...

  • Senior Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Qantas Full time

    Job OverviewQantas is seeking a Senior Business Analyst to join our team, responsible for bridging the gap between our Technology and Business teams. In this role, you will work on projects within the Airline Experience or Digital & B2C Technology domains, managing the full lifecycle from requirements gathering and solution design to functional needs and...

  • Senior Business Analyst Professional

    2 weeks ago

    Sydney, New South Wales, Australia Hydrogen Group Full time

    Job DescriptionKronos Implementation Senior Business Analyst RoleWe are seeking a highly skilled and experienced Senior Business Analyst to assist with the implementation of Kronos, a leading HRIS system. The successful candidate will be responsible for gathering and documenting requirements, managing stakeholders, analysing and modelling business systems,...

  • Senior Business Solutions Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    About the RoleAs a Senior Business Solutions Analyst at Macquarie, you will be responsible for driving the adoption of innovative AI tools across the enterprise.Your Key ResponsibilitiesMap and document business processes to identify opportunities for AI-driven solutions.Collaborate with Data Science teams to deliver AI-powered business solutions.Assess and...

  • Senior Business Systems Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the RoleWe are seeking a Senior Business Systems Analyst to join our team at Pyramid Global Technologies in Melbourne/Sydney.

  • Senior Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Ambition Full time

    Ambition is a dynamic and innovative ASX listed digital brand based in Sydney, seeking a seasoned Senior Business Analyst to join their team on a full-time basis.The company prioritizes ongoing growth and offers a supportive environment that fosters career advancement. This opportunity is ideal for a highly experienced professional looking to take on a key...

  • Senior Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    At Talent International, we are seeking an experienced Senior Business Analyst to join our team in the Financial Services sector. The ideal candidate will have a strong background in Record and Privacy Management, including regulatory compliance, data privacy laws, and records management best practices.As a Senior Business Analyst, you will work closely with...

  • Senior Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Hydrogen Group Full time

    **Job Title:** Senior Business Analyst**Job Description:**Gather, review, and analyze business requirements to inform technical solutions.Manage stakeholders to elicit and validate requirements.Analyze and model business processes to identify opportunities for improvement.Develop and maintain requirements documentation.Collaborate with cross-functional teams...