
Strategic Knowledge Operations Lead
1 week ago
This is a fantastic opportunity to join the Knowledge Management team.
The team is dedicated to driving the implementation and adoption of HR knowledge management across the cluster.
Your main responsibilities will include:
- Overseeing P&C knowledge and the knowledge life cycle via the new Knowledge HQ platform.
- Championing Knowledge HQ, driving its adoption as the P&C single source of truth through targeted change management and communication initiatives.
- Leading a small, energetic, and dynamic team to achieve operational goals.
- Managing relationships with stakeholders at all levels to advance the P&C knowledge management directive.
- Coordinating and managing Knowledge HQ projects in alignment with strategic goals.
To be successful in this role, you will demonstrate:
- Experience in knowledge management, particularly with systems like SharePoint, and the ability to operate strategically while being hands-on.
- A passion for continuous improvement in people, processes, and technology.
- Strong leadership skills, with the ability to mentor and engage your team while ensuring a great employee experience.
- Excellent communication skills with a flair for creative writing.
- A customer-centric, solution-focused approach to your work.
- Proficiency with enabling technologies such as the Microsoft suite, SharePoint, ServiceNow, and SAP.
- An interest or background in HR and/or Learning and Development would be desirable.
This role offers a competitive salary package, including superannuation.
We are committed to enhancing the employee experience through innovation and positive collaboration.
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