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Customer Service Ambassador
2 months ago
Lendlease is a leading property and infrastructure group, committed to creating exceptional customer experiences. We are seeking a skilled Customer Service Representative to join our team at our Centre in Shoreline - Redland Bay.
About the RoleThis is a critical role that requires a strong understanding of customer service principles and exceptional communication skills. As a Customer Service Representative, you will be the face of our Centre, providing an exceptional customer experience for our customers. You will act as a key liaison between Centre Management, the Customer Service Team, and our customers, ensuring seamless communication and resolving any issues that may arise.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with Centre Management and the Customer Service Team to ensure seamless communication and effective issue resolution.
- Contribute to sales operations and requirements, including data entry, sales contract updates, and system maintenance.
- Develop and maintain strong relationships with key stakeholders, including customers, Centre Management, and the Customer Service Team.
- Stay up-to-date with sales and marketing activities, providing support as needed.
Lendlease is a diverse, flexible, and inclusive employer of choice. We offer a range of benefits, including:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A commitment to diversity, equity, and inclusion.
- A generous parental leave policy.
We welcome applicants from diverse backgrounds and encourage those who do not meet all the criteria to apply. If you require adjustments to proceed with your application, please reach out for a further discussion.
