Customer Service Ambassador

3 days ago


Townsville, Queensland, Australia PCYC Townsville Full time

We are seeking a motivated and customer-focused Member Services Officer to enhance and support PCYC Townsville Youth Club operations by ensuring all patrons receive the highest level of customer service.

Key Responsibilities:

  • Respond to Club enquiries, provide advice and information, and up-sell and cross-sell PCYC products and services
  • Prepare point of sale devices, including cash registers and electronic swipe devices, and perform some office administration tasks

Requirements:

  • Minimum 12 months experience in a customer service or sales role
  • Intermediate skills in Microsoft Office Suite (Word, Excel, Outlook)
  • Current First Aid and CPR certificates (or ability to obtain)
  • Qualification in Fitness, Sport and Recreation or similar (nice to have)

About PCYC:

PCYC is committed to achieving and supporting a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

What We Offer:

  • Generous not-for-profit salary packaging benefits
  • Free PCYC Gym Membership
  • Comprehensive online induction and site-specific orientation

How to Apply:

Please download our Position Description for more information and submit your application.



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