Customer Service Ambassador
3 days ago
We are seeking a motivated and customer-focused Member Services Officer to enhance and support PCYC Townsville Youth Club operations by ensuring all patrons receive the highest level of customer service.
Key Responsibilities:
- Respond to Club enquiries, provide advice and information, and up-sell and cross-sell PCYC products and services
- Prepare point of sale devices, including cash registers and electronic swipe devices, and perform some office administration tasks
Requirements:
- Minimum 12 months experience in a customer service or sales role
- Intermediate skills in Microsoft Office Suite (Word, Excel, Outlook)
- Current First Aid and CPR certificates (or ability to obtain)
- Qualification in Fitness, Sport and Recreation or similar (nice to have)
About PCYC:
PCYC is committed to achieving and supporting a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.
What We Offer:
- Generous not-for-profit salary packaging benefits
- Free PCYC Gym Membership
- Comprehensive online induction and site-specific orientation
How to Apply:
Please download our Position Description for more information and submit your application.
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