Customer Service Lead

1 month ago


Brisbane, Queensland, Australia Woolworths Group Full time

At Woolworths Group

We are seeking a skilled Customer Service Lead to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of leading high-performing teams.

Key Responsibilities

• Lead a team of customer service representatives to deliver excellent customer service

• Collaborate with the customer service manager to develop and implement customer service strategies

• Provide coaching and training to team members to improve customer service skills

Requirements

• 3+ years of experience in customer service or a related field

• Proven leadership skills and experience in leading high-performing teams

• Excellent communication and interpersonal skills

What We Offer

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment



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