Customer Service Lead
1 month ago
At Woolworths Group
We are seeking a skilled Customer Service Lead to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of leading high-performing teams.
Key Responsibilities
• Lead a team of customer service representatives to deliver excellent customer service
• Collaborate with the customer service manager to develop and implement customer service strategies
• Provide coaching and training to team members to improve customer service skills
Requirements
• 3+ years of experience in customer service or a related field
• Proven leadership skills and experience in leading high-performing teams
• Excellent communication and interpersonal skills
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
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