Customer Service Team Lead

2 weeks ago


Brisbane, Queensland, Australia Woolworths Group Full time
Job Description

We are seeking a dedicated and passionate Customer Service Team Member to join our team at Woolworths Supermarkets. As part of this role, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.

About the Role

This is a Saturday Daytime (6am - 4pm), Friday Daytime (6am - 4pm) and Thursday Daytime (6am - 4pm) position that involves working in a fast-paced retail environment. You will be required to work collaboratively with your team to achieve sales targets and provide excellent customer service.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
  • Collect trolleys from around the store, car park, and surrounding areas, promoting a safe and tidy shopping environment.
What We're Looking For

We are looking for an individual who is passionate about delivering great customer service, has excellent communication skills, and is able to work well in a team environment. If you have a genuine passion for food and shopping, a customer-first mentality, and a love of teamwork, we would love to hear from you.

What We Offer

As a valued member of our team, you will receive:

  • A competitive hourly rate of approximately $25-$30 per hour, depending on your level of experience.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
  • The opportunity to work in a dynamic and supportive team environment.
About Us

Woolworths Group is a leading retailer in Australia and New Zealand, operating over 128,000 employees across various businesses, including Woolworths Supermarkets, Big W, and Countdown. We are committed to creating a workplace where our team members feel valued, respected, and empowered to make a difference.



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