Account Management Director

4 weeks ago


Sydney, New South Wales, Australia Pivot Software Full time

About Pivot Software

Pivot Software is a leading provider of innovative HR solutions.

Job Opportunity: Head of Account Management

We are seeking an experienced professional to lead our Account Management team and drive revenue growth.

Key Responsibilities:

  • Develop and execute a strategic account management plan.
  • Drive upsell and cross-sell opportunities using data-driven insights.
  • Build strong, trusted relationships with key accounts.
  • Champion a customer-centric approach to deliver exceptional value.
  • Lead, mentor, and develop a high-performing Account Management team.
  • Manage budgets, forecasts, and sales metrics to exceed targets.

Requirements:

  • Proven leadership experience (8+ years) in Account Management/Customer Success.
  • Success in customer-facing roles, ideally within SaaS or HR industries.
  • Strong history of closing large, complex sales and over-delivering revenue targets.
  • Expertise in strategic planning, forecasting, and customer success strategies.
  • Exceptional communication and interpersonal skills.

What We Offer:

Competitive salary: $120,000 - $180,000 per year.

A dynamic work environment with opportunities for growth and development.

An equal opportunity employer committed to diversity and inclusion.



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