Building Long-Term Relationships

4 days ago

Sydney, New South Wales, Australia beBeeRelationship Full time $60,000 - $95,000

Job Title: Relationship Manager

Job Description:

We are seeking a skilled Relationship Manager to build and maintain strong relationships with customers. As part of our team, you will be responsible for delivering exceptional customer service and ensuring that customer needs are met.

  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Analyze customer data to identify trends and opportunities for growth.
  • Work closely with internal stakeholders to ensure seamless communication and collaboration.
  • Proactively manage customer inquiries and resolve issues in a timely and professional manner.
Key Responsibilities:

The successful candidate will have the following key responsibilities:

  • Provide vehicle quotes to customers that offer the best value.
  • Liaise with internal stakeholders to ensure clear expectations and customer satisfaction.
  • Manage administrative tasks such as registration of vehicles and credit requirements.
  • Pro-actively manage lease expiries and replacements.
Requirements:

To be successful in this role, you will need to possess the following skills and qualifications:

  • 2 years of customer service experience in a customer-facing role.
  • Intermediate proficiency in MS Excel, database management, and other MS Office products.
  • A high level of keyboard accuracy and attention to detail.
Benefits:

We offer a range of benefits to support your career and personal development:

  • Novated leasing benefits and discounts.
  • 12 weeks of paid parental leave and access to our Parents Portal.
  • Comprehensive learning and development opportunities.
Embracing Diversity:

We value and respect all differences and welcome individuals from diverse backgrounds to apply.

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