Medical Professional for Patient Support
3 days ago
We are seeking a dedicated medical professional to join our team and support patients through their medical journey at our clinic.
This role involves conducting structured assessment consultations, gathering key clinical insights, and guiding patients through treatment expectations in a fully remote setting.
Your work will ensure each patient receives safe and timely care. The role requires a commitment to a structured 5-day workweek, 1pm-9pm AEST/AEDT, within a 6-day roster, Monday-Saturday.
- Conduct high-volume telehealth assessment consults daily
- Provide empathetic, non-judgmental care while maintaining clear emotional boundaries
- Accurately document consult outcomes to support safe and effective prescribing
- Respond to patient enquiries, provide follow-up support, and escalate issues as needed
- Liaise with prescribers and the wider Patient Care team to ensure continuity of care
- Deliver care from your desk in a highly structured, fast-paced environment with scheduled breaks
- Support the team with general admin tasks and contribute to a collaborative, remote-first culture
Key Requirements:
- Commitment to working full-time hours Monday to Friday + one Saturday per month
- Current AHPRA registration as a Registered Nurse, with no practice restrictions
- Minimum 3 years post-grad clinical nursing experience
- Skilled in patient assessments, care planning, and risk screening
- Experience with chronic disease management
- Mental health nursing and/or medicinal cannabis experience is highly regarded
- Previous telehealth or virtual care experience
- Confident in conducting remote consultations
- Strong IT proficiency is essential
- Flexible and adaptable to shifting patient needs and tech updates
- Emotionally resilient and able to maintain professionalism under pressure
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